The Training Program Includes:
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Introduction to Pharmacy Management and Healthcare Systems
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Roles and Responsibilities of a Pharmacy Manager
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Inventory Control and Drug Supply Chain Management
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Medication Storage, Handling, and Expiry Management
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Pharmacy Financial Management and Budgeting
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Human Resources and Staff Supervision in Pharmacies
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Prescription Review and Dispensing Protocols
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Quality Assurance and Risk Management
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Regulatory Compliance and Licensing Requirements
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Pharmacovigilance and Reporting Adverse Drug Reactions
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Customer Service and Patient Counseling Techniques
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Over-the-Counter (OTC) Medication Management
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Handling Controlled Substances and Narcotics
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Pharmacy Layout and Workflow Optimization
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Digital Pharmacy Systems and Electronic Prescriptions
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Managing Drug Shortages and Substitutions
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Ethics and Professionalism in Pharmacy Practice
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Communication and Conflict Resolution in the Pharmacy Setting
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Pharmacoeconomics and Cost-Effective Drug Use
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Innovation and Technology in Modern Pharmacy Management